This Vendor Policy for the Eat Drink Music Festival outlines the guidelines and requirements that all vendors must adhere to participate in the Festival.
The Festival aims to create a seamless,efficient, and secure payment experience for both attendees and vendors by implementing acashless payment system.
All vendors are expected to comply with this policy to ensure the success of the event and provide a positive experience for all participants.

The Festival will use a cashless payment system for all transactions conducted on the event premises.
Cashless payments are highly recommended but cash will also be accepted at anyvendor stall or point of sale during the Festival.

Accepted Payment Methods: The accepted payment methods for the cashless payment system include credit cards, debit cards,
mobile payment apps, and any other approved electronic payment methods as designated by the Festival organizers.

Point of Sale (POS) Devices: All vendors will be provided with Festival-approved POS devices to process cashless payments.
Vendors are responsible for ensuring the proper functioning of these devices throughout the event.

Training: Vendors must ensure that their staff members are adequately trained in operating the provided POS devices and processing cashless transactions.
The Festival organizers will conduct training sessions on the 26th of October for vendors to familiarize them with the cashless payment systems.

Pricing Transparency: Vendors are required to display clear and accurate pricing for all products and services offered at their stalls.
The prices should be prominently displayed to avoid any confusion for attendees during the payment process.

Refunds and Returns: Vendors must adhere to the Festival's refund and return policy, which will be communicated to them before the event.
In the case of any disputes or issues with a cashless transaction, vendors should follow the designated procedure outlined by the Festival organizers.

Reporting and Settlement: Prestige Vendors are responsible for reconciling and settling their cashless payment transactions with the Festival organizers as per the agreed-upon schedule.
Failure to comply with the settlement process may result in penalties or exclusion from future Festival participation.

Data Security: In collaboration with The Festival, Vendors must implement appropriate security measures to safeguard customer payment data during the Festival.
Any personal information collected during cashless transactions must be handled in accordance with applicable data protection laws.

Fraud Prevention: Vendors should be vigilant in preventing fraudulent activities related to cashless transactions.
If any suspicious activities are detected, vendors must immediately report them to the Festival organizers.

Violation of Policy: Failure to comply with this Vendor Policy for the Cashless Festival may result in penalties,
termination of the vendor agreement, or exclusion from participating in future Festival events.

Policy Updates: The Festival organizers reserve the right to update or modify this policy as necessary.
Vendors will be notified of any changes in a timely manner.

By participating in the Festival, vendors agree to abide by this Vendor Policy and any other rules and regulations set forth by the Festival organizers.